Privacy Policy

Effective Date: October 7, 2025

This Privacy Policy explains how Kirk Lynn Agency Store (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, place an order, contact support, or otherwise interact with our services.

Kirk Lynn Agency Store is owned and operated by Peacewise, LLC.

Data Controller

Peacewise, LLC
Address: 12012 Downey Avenue Unit E, Downey, CA 90242, United States
Mailing Address: 12012 Downey Avenue Unit E, Downey, CA 90242, United States
Store Email: [email protected]
Business Email: [email protected]
CA Entity File Number: 201915810430

1) Information We Collect

We collect information in a few categories, depending on how you use the Site.

A. Identity & Contact Details

  • Name

  • Email address

  • Phone number (if provided)

  • Shipping and billing address

B. Order, Account & Support Information

  • Products purchased, order number, order status, and fulfillment details

  • Messages you send to customer support

  • Return/refund requests and related details

  • Photos or videos you send for order issue verification (for example, printing defects or damaged packaging)

C. Payment Information (Processed by Third Parties)

  • Payments are processed through Stripe (and any other enabled payment provider shown at checkout).

  • We receive payment status confirmations and transaction identifiers (tokens).

  • We do not store full card numbers, CVV codes, or bank account details.

D. Technical & Usage Data (Including IP Address)

When you visit our Site, we may automatically collect:

  • IP address (used to infer general location such as city/state, not precise address)

  • Device identifiers (device type, operating system, browser version)

  • Connection and log data (timestamps, pages viewed, clicks, referring/exit pages, error logs)

  • Session identifiers and cookie data

  • Approximate geolocation derived from IP (country/state level)

  • Fraud and security signals (unusual traffic patterns, bot-like activity, repeated failed checkout attempts)

E. Cookies & Similar Technologies

We use cookies and similar technologies (like pixels and local storage) to:

  • Keep your cart working

  • Remember preferences

  • Enable checkout and security features

  • Measure Site performance and improve usability

2) How We Use Your Information

We use collected information for the following purposes:

A. To Provide and Operate Our Store

  • Process orders, confirm payments, and fulfill purchases

  • Provide shipping updates and tracking communications

  • Handle returns, refunds, and customer support requests

  • Maintain basic business records

B. To Protect the Site, Our Customers, and Our Business (Security & Fraud Prevention)

We use technical data such as IP address, device information, and behavioral signals to:

  • Detect and prevent fraud (for example, payment abuse, chargeback patterns)

  • Block suspicious traffic, bots, or scraping attempts

  • Prevent account compromise and unauthorized access

  • Enforce our Terms of Service

  • Investigate security incidents

C. Analytics & Performance Improvement

We use analytics to understand how customers use the Site so we can improve it. This typically includes:

  • Which pages people visit most

  • Which products get viewed

  • Where visitors drop off (cart, checkout, etc.)

  • Site speed, errors, and performance issues

  • General user flow (aggregated patterns, not personal profiling)

D. Marketing (Only If You Choose It)

We may send promotional emails only if you explicitly opt in.
You can unsubscribe at any time via the link in the email or by contacting us.

We do not sell your personal data.

3) IP Address Collection and What We Do With It

Your IP address is collected automatically when you access the Site. We use it for:

  • Security: identifying suspicious login attempts, bot traffic, malicious scanning

  • Fraud prevention: detecting abnormal checkout behavior and reducing payment abuse

  • Performance & diagnostics: identifying technical problems, server errors, and load issues

  • Analytics: understanding general traffic distribution (country/state level), aggregated reporting

We do not use IP addresses to identify you as a specific individual by name.
However, IP addresses can sometimes be considered personal information under certain privacy laws, so we treat them carefully.

4) Analytics Tools (Google Analytics)

We may use analytics services such as Google Analytics to measure how visitors interact with the Site.

Google Analytics may collect:

  • IP address (often processed in truncated/anonymized form depending on configuration)

  • Device/browser details

  • Pages visited and time spent

  • Referrer sources (how you arrived at the Site)

We use this data to:

  • Improve site performance and user experience

  • Understand which content and products are most useful

  • Fix checkout or navigation issues

Analytics data is typically reported in aggregated form.

5) Session Recording & Heatmaps (Microsoft Clarity)

We may use Microsoft Clarity to better understand how users navigate the Site through:

  • Heatmaps (where users click, scroll, and hover)

  • Session recordings (replays of interactions on the Site)

Clarity may collect:

  • Device and browser information

  • Interaction events (clicks, scrolls, page navigation)

  • IP address and approximate location (derived)

Sensitive Data Masking

We do not intend to record sensitive fields such as:

  • Full payment card details

  • CVV codes

  • Passwords

We use reasonable settings and safeguards to reduce the risk of collecting sensitive data through session replay.
If you believe Clarity captured something it should not have, contact us immediately and we will investigate.

6) When We Share Information

We do not sell personal information. We share limited data only when necessary to operate the store:

A. Payment Processors

  • Stripe (payment processing and fraud signals)
    We do not control their internal processing, but we use reputable providers and rely on their security standards (including PCI compliance).

B. Shipping & Logistics Providers

  • Shipping carriers (e.g., USPS, UPS or other carriers used at fulfillment time)
    Shared data may include: name, shipping address, and tracking-related details.

C. Service Providers (Under Contract)

We may use vendors for:

  • Web hosting and content delivery

  • Email communications (order confirmations, support replies)

  • Analytics tools (Google Analytics, Microsoft Clarity)

  • Security and performance monitoring

These providers are limited to processing data for the purposes we specify.

D. Legal Requirements

We may disclose information if required to:

  • Comply with a legal obligation (court order, subpoena, etc.)

  • Protect our rights, customers, or business

  • Prevent fraud or abuse

7) Data Retention

We keep data only as long as needed for legitimate business and legal reasons.

  • Transaction and order records: retained for at least 7 years for accounting/tax compliance

  • Support communications: retained up to 24 months after last interaction (unless needed longer for dispute resolution)

  • Analytics data: retained per tool settings and business needs

  • Marketing data: retained until you unsubscribe or request deletion

8) Security

We use reasonable safeguards designed to protect your information:

  • SSL/TLS encryption for data in transit

  • Limited access controls (role-based internal access)

  • Security monitoring and logging for suspicious behavior

  • Third-party payment processing (we do not store full card data)

No system is 100% secure. If a data incident occurs, we will take appropriate steps to investigate and mitigate.

9) Cookies & Similar Technologies

Cookies help keep the Site functional and secure.

Common examples include:

  • Session cookies (keep your browsing session active)

  • Cart cookies (remember items in cart)

  • Checkout/security cookies (support fraud detection and secure checkout flow)

  • Analytics cookies (understand traffic and site performance)

You can disable cookies in your browser settings, but some features (cart, checkout, account functions) may not work properly.

10) Your Rights (Including California Privacy Rights)

Depending on your location, you may have rights such as:

  • Request access to personal information we hold about you

  • Request correction or deletion

  • Request a copy of your data

  • Opt out of marketing communications

  • Non-discrimination for exercising privacy rights

California residents may have additional rights under CCPA/CPRA (right to know, right to delete, and related protections).

To submit a request:
Email [email protected]
We may ask you to verify your identity before processing certain requests.

11) International Transfers

Our business operates from the United States. Your information may be stored or processed in the United States, and some service providers may process data in other jurisdictions. Those locations may have different data protection laws.

12) Links to Third-Party Sites

Our Site may contain links to third-party websites. Once you leave our Site, their privacy practices apply. Review their privacy policies before providing personal information.

13) Minimum Age

This Site is intended for users who are at least the age of majority in their jurisdiction, or who have permission from a parent or legal guardian.

14) Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect when posted with a revised Effective Date. For material changes, we may provide notice on the Site or by email.

15) Contact Us

Questions about privacy, data requests, or this policy?

Kirk Lynn Agency Store
Owned and operated by Peacewise, LLC
Address: 12012 Downey Avenue Unit E, Downey, CA 90242, United States
Mailing Address: 12012 Downey Avenue Unit E, Downey, CA 90242, United States
Store Email: [email protected]
Business Email: [email protected]
CA Entity File Number: 201915810430